Microsoft 365 & Google Workspace Administration
Cloud administration labs covering Hybrid Identity Sync, secure MFA resets, Shared Mailboxes, and Conditional Access troubleshooting.
Technologies
Project Overview
Configured Hybrid Identity by syncing on-premises AD to Entra ID via Entra Connect.
Executed secure MFA resets for locked-out users and managed Conditional Access policies.
Administered Shared Mailboxes & Distribution Lists in Exchange Online.
Performed basic administration tasks within Google Workspace including user management.
Lab Evidence
Screenshots from the live environment
Microsoft 365 Admin Centre — overview dashboard showing active tenant
Active users list — domain accounts provisioned and licensed in M365
Bulk licence assignment — multiple users assigned Microsoft 365 licences simultaneously
Entra ID — user authentication methods reviewed prior to MFA reset
MFA reset initiated — removing registered authentication methods for a locked-out user
MFA reset confirmation — re-registration required on next sign-in
Shared mailbox creation — new mailbox provisioned in Exchange Admin Centre
Adding members to shared mailbox — Full Access and Send As permissions granted
Shared mailbox members confirmed — delegation visible in Exchange Admin Centre